Analytics your agents act on
Every session, every agent decision, every screen your users get stuck on, visible in one dashboard. Ask questions in plain language and get answers backed by the data underneath.
- PAN mismatch38%
- Bank statement OCR24%
- Mandate timeout18%
How every agent is actually performing
Real numbers per agent, per version, per journey. See which agents are resolving cleanly, where they escalate, and what's dragging quality down, so the next iteration lands the fix.
- Session and conversation analyticsSessions, time spent, drop-offs, completion rate, journey paths, intent detection and query resolution, sliced by agent version.
- Grounded quality controlsAnti-hallucination grounding and scoped tool use, so responses stay accurate and within the agent’s policy.
- Compare versions side by sideRoll a new agent out to a cohort, compare its resolution and escalation rates against the current one, and promote when it wins.
- PAN mismatch38%
- Bank statement OCR24%
- Mandate timeout18%
See friction the moment users hit it, on the exact screen
Because the agent lives inside your app, RevRag AI knows the screen a user is on when they get stuck. Drop-off, adoption and workflow completion tie back to the actual product surface, not guessed from clickstreams.
- Funnel and screen frictionFunnel conversion, screen friction, click paths, feature adoption and workflow completion, from a single dashboard.
- Agent interventionsSee where the agent stepped in on a stuck user and how that changed the outcome on the same screen.
- Behaviour cohortsSegment users by behaviour and journey path to spot the patterns worth building against.
Every decision, evaluated and logged
Every agent decision logged, PII masked in the audit surface, and grounded responses backed by anti-hallucination controls. Built to answer both internal risk teams and the regulator.
- PII maskingSensitive fields masked in logs, analytics, and exports.
- Grounded responsesAnti-hallucination grounding, human review for higher-risk turns.
- Full audit trailEvery decision retained. RBI-aligned data localisation.
- Health alertsNotified the moment a metric crosses threshold.
- Root-cause detectionSee exactly what broke a conversation, and why.
- System healthLive status of every agent, pipeline, and integration.
Ask a question, get an answer grounded in your own data
Type the question you would ask an analyst. No dashboard to learn, no query builder. The answer is grounded in the same session, agent and screen data behind every report, so product, ops and compliance can each query it directly instead of routing through the analytics team.
- No BI tooling to learnAsk "why did KYC drop last week" or "which agent version regressed" the way you would ask a colleague, no filters, no query builder.
- Every answer is traceableGrounded in the same session, agent and screen data behind the dashboards, not a general-purpose model guess.
- No queue to wait inProduct, ops and compliance each query the data directly, instead of filing a request and waiting on the analytics team.
The analytics stack your risk team already trusts
See it on your own agents
Book a 30-minute session and we'll walk the dashboard on a real BFSI agent, with the drilldowns and evals that actually get used in production.