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Engineering

Engineering Head

On-site, Bengaluru Full-time 8+ years
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This form also covers Agent SDK Lead, Senior DevSecOps Engineer, Software Development Engineer (SDE 2), Software Development Engineer (Frontend & Mobile), AI Head, Senior AI Researcher, Senior AI Engineer. Select Engineering Head when it asks which role you want.

About the role

We are looking for an Engineering Head to lead engineering at RevRag AI end to end.

This is a senior, hands-on leadership role for someone who has founded or led technology as a Founder or CTO and taken a product from early stage to scale; built, led, and scaled engineering teams across product, platform, and infrastructure; and shipped and operated reliable, secure, production-grade systems for real customers.

You will work closely with the CTO and company leadership to set the engineering strategy, architecture direction, and delivery standards; build and scale the engineering organization, including the Agent SDK, backend, platform, and DevSecOps teams; and ensure our products are reliable, secure, and ready for the BFSI customers who depend on them.

You should have the founder mindset to own outcomes, and the engineering depth to stay close to architecture and the hardest technical problems.

Engineering Strategy & Leadership

  • Own the engineering vision, roadmap, and execution in partnership with the CTO and product leadership.
  • Make sound build-versus-buy, architecture, and technology decisions that balance speed, quality, and cost.
  • Translate company goals and customer needs into clear engineering priorities and delivery plans.

Build & Scale the Team

  • Hire, mentor, and retain strong engineers and engineering leaders across frontend, backend, mobile, platform, and QA.
  • Define team structure, ownership, and career growth paths as the organization scales.
  • Build a culture of ownership, technical excellence, and speed with quality.

Architecture & Delivery

  • Guide system architecture for scalability, reliability, and maintainability.
  • Establish processes for planning, code review, testing, release, and incident management.
  • Stay hands-on in architecture reviews and help unblock the hardest technical problems.

Reliability, Security & Compliance

  • Ensure systems meet high standards of availability, performance, and security in production.
  • Partner with DevSecOps on infrastructure, security posture, and compliance requirements such as ISO 27001, SOC 2, and DPDP.
  • Support security reviews and due diligence from BFSI and fintech customers.

Cross-Functional Leadership

  • Work closely with AI, Product, and Revenue teams to deliver customer-facing capabilities.
  • Represent engineering with customers, partners, and leadership, and communicate risks and trade-offs clearly.
  • Manage engineering budgets, cloud and infrastructure costs, and vendor decisions.

Experience

  • 8+ years of experience in software engineering, with significant experience in engineering leadership.
  • Former Founder or CTO with experience scaling a technology company or product.
  • Proven track record of building and scaling engineering teams and shipping production systems.
  • Experience operating in high-growth, fast-paced environments with significant ownership.

Technical Skills

  • Strong engineering fundamentals across backend, cloud infrastructure, and distributed systems.
  • Experience designing scalable, reliable, and secure architectures.
  • Understanding of modern engineering practices including CI/CD, observability, testing, and incident response.
  • Comfort working with AI-powered products and teams, and with how they are built and shipped to production.

Leadership & Communication

  • Strong ability to hire, mentor, and lead engineers and engineering managers.
  • Clear communicator who works well with founders, executives, product leaders, and customers.
  • Strong judgment and decision-making in ambiguous situations.
  • High ownership, strong execution orientation, and the ability to operate at both strategic and technical depth.

Education

  • Degree from a Tier 1 engineering or science institute.

Preferred Qualifications

Experience with any of the following will be highly valued:

  • Building or scaling B2B SaaS, fintech, or BFSI products.
  • SDKs, developer platforms, or embedded product integrations.
  • Building voice or conversational AI products.
  • Regulated environments with security and compliance requirements.
  • Fundraising, customer-facing technical leadership, or board-level reporting.

Success in This Role

You'll be successful if you:

  • Build a strong, well-run engineering organization with clear ownership and a high bar.
  • Deliver a clear engineering roadmap aligned with product and business priorities.
  • Ship reliable, secure, and scalable products with predictable delivery.
  • Keep production systems highly available and audit-ready.
  • Keep engineering and infrastructure costs scaling sensibly with usage and revenue.
  • Establish RevRag AI as a technically strong and execution-focused engineering organization.

About RevRag AI

RevRag AI is a Bengaluru-based deep-tech startup building production-grade Voice AI and LLM-powered automation for customer-facing workflows. Our multilingual, in-app AI agents plug directly into BFSI journeys, improving digital onboarding, sales, and support while cutting operational cost by up to 70%.

We work with leading BFSI organisations including Mahindra Finance, Motilal Oswal, PayTM Insurance, PhonePe, KreditBee, Razorpay, Udaan Capital, Kissht, PolicyBazaar, InsuranceDekho, Open Capital, and EaseBuzz.