BFSI

Building Intelligent CX Journeys

Debarshi Roy · Product Head, Credit Saison India1:00:2461 views
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About This Episode

Debarshi Roy from Credit Saison India shares how the company is building truly intelligent customer experience journeys. The conversation covers AI-powered servicing, proactive engagement, and the architecture needed to support personalisation at scale.

Customer ExperienceAILendingCX

Episode Transcript

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Featured Guest

D
Debarshi Roy
Product Head, Credit Saison India
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Duration

1:00:24

Views

61

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