Recover Dues Faster with Empathetic AI Calling
Reduce NPA and improve recovery rates with AI calling agents that negotiate payment plans, send reminders, and handle objections fully TRAI compliant.
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Why Collections is Broken
Traditional collections is expensive, non-compliant, and burns out your best agents on work that AI can handle.
Low Recovery Rates
Manual collection calls reach less than 30% of delinquent customers. Timing, frequency, and tone are inconsistent, leading to missed recovery opportunities.
Agent Burnout
Collections is among the highest-attrition roles in BFSI. Repetitive objection handling, abusive calls, and pressure targets cause rapid agent turnover.
Compliance Risk
TRAI regulations, calling time windows, and DND restrictions create a minefield. One non-compliant call can trigger penalties and regulatory scrutiny.
How RevRag Transforms Collections
AI agents that call, negotiate, and recover at scale, with empathy, and within every regulatory boundary.
Personalised Payment Reminders
AI agents call at the optimal time window, greet customers by name, reference the exact due amount, and offer multiple repayment options in a natural tone.
Negotiation Scripts
Trained on hundreds of successful recovery conversations, the agent handles common objections job loss, medical emergency, temporary hardship with empathy and structured options.
CRM Auto-Logging
Every call outcome, payment commitment, and objection is automatically logged to your CRM. Zero manual entry, full audit trail.
100% TRAI Compliant
Built-in calling time restrictions, DND checks, call frequency caps, and consent management ensure every interaction meets TRAI guidelines.
How the Agent Works
Delinquency Identified
RevRag pulls overdue accounts from your loan management system or CRM, segmented by days past due and risk profile.
Personalised Call Initiated
The AI voice agent calls within TRAI-compliant windows, using the customer's preferred language and a conversational, empathetic tone.
Negotiation & Commitment
The agent presents repayment options, handles objections, and confirms a payment plan or date, all in real time.
Outcome Logged & Followed Up
Call outcomes are synced to CRM instantly. Follow-up reminders and payment link messages are triggered automatically.
Results Our Customers See
2x
Recovery rate improvement
70%
Reduction in collections cost
100%
TRAI compliant calls
3x
More customers reached daily
Stop leaving recovery on the table
Every missed call is a missed recovery. Let RevRag's AI reach every customer, every day, at scale.
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