Serve Customers Where They Already Are
Deploy a fully conversational WhatsApp agent that handles onboarding queries, document collection, payment reminders, and support at scale, in every language.
See It In ActionCore Capabilities
500 million WhatsApp users in India. Meet your customers on the channel they check 30+ times a day.
WhatsApp Business API
Built on the official Meta WhatsApp Business API. Verified sender, high deliverability, and full compliance with WhatsApp commerce policies.
Document Collection
Request, receive, and validate KYC documents directly in WhatsApp. The agent guides users through what to upload and confirms receipt in real time.
Payment Links
Send personalised payment links for EMI collection, insurance renewals, or due amount recovery directly within the WhatsApp conversation.
Multi-language
Detects user language from their WhatsApp profile and conversation. Supports Hindi, Tamil, Telugu, Marathi, Bengali, and 15 more Indian languages.
Use Cases Out of the Box
Pre-built flows for the most common BFSI WhatsApp journeys. Go live in days, not months.
KYC Collection
Request Aadhaar, PAN, and income proof via a guided WhatsApp conversation flow.
Loan Status Updates
Send application status, approval notifications, and disbursement confirmations automatically.
EMI Reminders
Personalised payment reminders with due amount, date, and payment link in a single message.
Policy Renewals
Timely renewal nudges with premium amount, coverage summary, and one-tap payment link.
Support Queries
Handle balance inquiries, transaction status, and account queries without routing to a human agent.
Human Handoff
When a query requires human attention, transfer seamlessly with full conversation context.
How the Agent Works
Customer Initiates or Agent Proactively Reaches Out
Inbound queries from customers, or outbound triggered by CRM events renewals, payments due, or application status.
Intent Identified
The agent understands the customer's need within the first message using natural language understanding trained on BFSI conversations.
Guided Conversation
The agent collects required information, sends documents, shares payment links, or answers queries in a structured conversational flow.
Resolution or Human Handoff
Completed interactions are logged to CRM. Complex queries transfer to human agents with full conversation context.
WhatsApp is where India does business
Don't ask customers to come to your app. Meet them on WhatsApp with an agent that handles everything they need.
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