Vertical: Lending

Convert More Loan Applications with AI

Reduce KYC drop-off, mandate failures, and eligibility confusion with intelligent agents that guide applicants through every step of the loan journey.

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RevRag lending journey guidance

Where Lending Journeys Break

The drop-off points are predictable. What's missing is an agent that catches users before they leave.

40-70% KYC Drop-off

Most applicants abandon the loan journey during KYC due to document confusion, upload errors, or unclear eligibility criteria.

Mandate Failures

Bank mandate setup is a leading reason for loan disbursement failure. Applicants don't understand the process and leave mid-flow.

Eligibility Confusion

Applicants don't understand why they're rejected or what they need to qualify. Without guidance, they churn rather than reapply.

How RevRag Fixes Lending Drop-off

Intelligent in-app agents that intervene at the right moment with the right guidance.

KYC Guidance

Step-by-step in-app guidance for Aadhaar, PAN, selfie, and income document uploads. The agent troubleshoots errors in real time.

Bank Mandate Setup

The agent walks applicants through NACH or e-mandate setup with bank-specific instructions, reducing failures and manual follow-ups.

Drop-off Recovery

When a user abandons mid-journey, the agent triggers a personalised re-engagement message with the exact step they left at.

Eligibility Explanation

Rejected applicants receive a clear explanation and actionable steps to improve their eligibility, keeping them engaged for future cycles.

How the Agent Works

01

Applicant Starts Loan Journey

RevRag SDK activates as the user enters the application flow, monitoring for drop-off signals.

02

Friction Point Detected

Hesitation on KYC, mandate, or eligibility screens triggers the agent to offer contextual guidance.

03

Guided to Completion

The agent walks the user through the specific step causing friction with relevant instructions and examples.

04

Outcome Logged

Completion, drop-off, and agent interaction data is synced to your CRM for product and risk team insights.

Results Our Customers See

+15-20%

Loan application completion

+12%

Conversion to disbursement

50%

Fewer onboarding support calls

2 hrs

Typical integration time

Turn applicants into borrowers

Every completed application is a disbursement opportunity. Stop letting drop-off kill your funnel.

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