Launching & Monitoring Your Campaign
You've configured everything. Here's how to do a final review, activate your campaign, and track performance in real time once it's running.
In this series
Pre-launch Checklist
Run through this before clicking Launch. Each item takes less than a minute to verify and prevents the most common campaign issues.
Variable mappings are correct and complete
Spot-check a few rows in your CSV against the mapping screen.
The right agent is selected
Confirm the agent is published and its variables match your CSV columns.
Calling window and launch time are set
Double-check start time, end time, and campaign end date.
Retry settings are enabled
At minimum, configure one retry 24 hours after the initial attempt.
DNC filtering is toggled on
Ensure your latest DNC list has been uploaded before launch.
Launching the Campaign
Click Launch on the review screen. The campaign status changes immediately:
If you chose Launch Immediately, calls begin within minutes. If you scheduled the campaign, it will activate automatically at the set time - no action needed.
Monitoring Campaign Progress
Once running, track your campaign from the Campaigns dashboard. Every metric updates in real time.
Progress Bar
The progress bar shows what percentage of your total records have been processed.
Progress bar states
Scheduled or just launched - no records processed yet.
Half of records processed. Campaign is running.
All records processed. Results available in Analytics.
What to Watch
Records Processed
Running total of records attempted. Should increase steadily within your calling window.
Completion %
Overall progress. If this stops increasing during calling hours, check the campaign status.
Status
Should show Running during calling hours. If it shows Paused unexpectedly, resume from the three-dot menu.
Est. Completion
Estimated finish time. Recalculates automatically as calls are processed.
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